Services

“Be who you want to be…. Your hearing won’t stop you”

• Comprehensive hearing tests for adults and children
• Wide range of digital hearing aids, with trial periods
• Range of wireless accessories and other listening devices
• State of the art techniques used to verify hearing aid fittings and benefit received
• Residential and care home services, including training for carers
• Advice on assistive listening devices, FM systems, loops, etc.
• Group sessions on dealing with hearing loss
• Tinnitus assessment, therapy and advice
• Noise Protection
• Custom made ear plugs for swimming
• Comprehensive Ear Nose and Throat services from Dr Harish Rupani

How we work

INITIAL CONSULTATION 45MINS

Examination of your ears Full hearing test and evaluation of your listening environment Explanation of your hearing loss and future stages Discussion of your listening goals and expectations Evaluation of any existing hearing systems you may own Advice on the most appropriate hearing solution for you Ear measurements taken and choices of colour and sizes made Written quotation provided including details on trial Reports sent to your GP or ENT Consultant as required

FITTING 60MINS	Your hearing aids are fitted and adjusted Your own ear acoustics are measured Hearing Aid fitting verified with Live Speech Mapping Assessment of your benefit and comfort are made Explanation on how to use and care for your hearing aids Information on how to get used to the hearing instruments

FOLLOW UP SESSIONS 30MINS	Evaluation of your initial experiences Further adjustment and fine tuning of your hearing aids Communication tips provided

ONGOING SUPPORT-15-30 minutes	Evaluation of how hearing aids are performing Regular services of hearing aids Full Warranty servicing as accredited by Phonak Any further assistance or service you may require Hearing Assessments as required